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Contractor agreed a set amount to be paid periodically for comprehensive maintenance cover; regardless of work orders which are raised through the system.
The ‘self-bill invoice' is generated by Verisae ready for review.
For unplanned maintenance related incidents. A call is logged with the call centre and a "reactive work order" is raised in the system or by the maintenance manager.
The work order is assigned by the maintenance manager, for acceptance by the Contractor.
For scheduled planned maintenance work, generated automatically by Verisae 28 days before the PPM is due.
Compliance PPM (CPPM) work orders need reports or certificates attached before the invoice submit page can be accessed.